Returns shops & marketplaces
Register a return with Trendhero
Want to return an item? Register your return easily using the form below. Once you've submitted it, you'll receive further instructions by email.
- Returns are accepted within 14 days of receipt.
- Please note: live products (such as plants and terrarium kits) cannot legally be returned.
- Return shipping costs are at your own expense.
Please make sure to send the item back unused, unworn and safely packaged in its original packaging. Always keep your proof of shipment until we've processed your return. We cannot accept returns that were damaged during the return process.
Trendhero brands and shops
These return terms apply to all returns from trendhero, woonhero, urbanjngl and products purchased through the marketplace shop of the brands mentioned.
Personalized gifts & presents
Looking for an original gift that really makes an impression? Our personalized gifts are perfect for every occasion. From cork coasters with a branded logo to stylish corporate gifts: we make sure your gift becomes personal and unique. This way you combine quality with a personal touch that lasts.
- Personalization on request: full colour card, logo branded on cork, ...
- Suitable for every occasion: from birthdays to corporate gifts
- Fast and freshly delivered: always on time with your gift